Cancel and return

4. Cancellation of the order and return

The buyer is entitled to cancel the order at any time free of charge before delivery.

The buyer can return from the contract within 14 days of receipt of the goods, regardless of the method of receipt of goods or payment. This period is intended to acquaint the buyer to a reasonable extent with the nature, properties and functionality of the goods.

For the purposes of exercising the right to withdraw from the contract, the customer must inform Adolf Nytra, K Nemocnici 2122/61, Nový Jičín 74101, phone: 556709998, 603496390, e-mail: in the form of a unilateral legal action (eg by letter or e-mail).

The buyer is obliged to deliver the returned goods only to the address Adolf Nytra, K Nemocnici 2122/61, 74101 Nový Jičín.

Withdrawal from the contract must be delivered to the seller within 14 days. The buyer does not have to state the reason for withdrawing from the contract. To facilitate communication, the buyer will state the date or number of the order or invoice and bank details in the withdrawal.

The seller is obliged to return to the buyer no later than 14 days from the date of notification of withdrawal from the contract, all payments received from the buyer, including delivery costs (except for additional costs incurred due to the chosen method of delivery by the buyer, other than the cheapest method of standard delivery offered by the seller). The seller will return the payment only after receiving the returned goods or if the buyer proves that he sent the goods back, whichever comes first.

The goods should be returned to the seller (not cash on delivery) complete, preferably in the original undamaged packaging, must not show signs of wear or damage.The cost of returning the goods is borne by the buyer.

If the returned goods are damaged by a breach of the buyer's obligations, the seller is entitled to claim damages from the buyer and set it off against the amount returned.